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why cannot print PDF or EPS in Onyx

Offline bonnie Posted 11-03-2014 - 12:52 PM
Post: #1
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1 Posts
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Onyx Version:
2014
Printer(s):
HP designjet L26500

Hey, my company just bought a HP Designjet L26500 the printer and using Onyx for printing. the problem is when i open the PDF or EPS file, it shows me a error screen. but if i open the file that in Onyx disk which included in the disk of that software, it shows OK. i don't what's the problem with my PDF file. Does somebody know that? I really appreciate if somebody can give me the huge favor. thanks
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