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Stop auto reducing files to fit media

Offline fantasyprints Posted 04-03-2010 - 05:06 AM
Post: #1
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9 Posts
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Onyx Version:
7.3.2
Printer(s):
HP9000, HP5000, HPZ2100

Hi All

One annoying fact I find with onyx is sometimes when you send a file to a printer that is loaded with smaller media - Onyx reduces file to fit but doesn't show you until you print and find it print 91% smaller. When I used previous RIPS these would either not auto reduce or highlight in red.

I am new to this forum and if there is a fix to above would be great if anybody would tell me otherwise - a very hand and cost saving new feature required

Paul
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Offline Scott Posted 04-03-2010 - 07:01 AM
Post: #2
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N/A
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N/A

Let me ask a couple things first, to make sure I know some variables.

Let's say for example, you have a printer that can take a maximum of 54" rolls. Occasionally you'll load a 36" roll or something smaller than 54". So with that in mind, I just finished running a batch of jobs on a 36" roll which I have selected in my printer as the current roll size. I then open an image in Preflight that is 52" wide. At this point, Onyx still thinks I have a 36" roll loaded so it automatically scales the image down to fit the 36" media size.

Is this basically what's happening? But you would like it to leave it at the full 52" and not scale it to the media size?

If that is the case, then you want to make sure that in your Quickset settings, you uncheck the option near the top that says "Get Media and Page Size From Printer". You want to set a default media with the page size at the maximum size possible. This may not always be the media you want, but atleast this way any new files that you open using that Quickset will assume you have the 54" (or whatever size) roll loaded, so it won't scale it down. Does that make sense?

Scott Manwaring / Administrator
OnyxTalk.com - Global Support Community
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Offline fantasyprints Posted 04-03-2010 - 07:40 AM
Post: #3
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9 Posts
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Onyx Version:
7.3.2
Printer(s):
HP9000, HP5000, HPZ2100

(04-03-2010 07:01 AM)Scott Wrote:  Let me ask a couple things first, to make sure I know some variables.

Let's say for example, you have a printer that can take a maximum of 54" rolls. Occasionally you'll load a 36" roll or something smaller than 54". So with that in mind, I just finished running a batch of jobs on a 36" roll which I have selected in my printer as the current roll size. I then open an image in Preflight that is 52" wide. At this point, Onyx still thinks I have a 36" roll loaded so it automatically scales the image down to fit the 36" media size.

Is this basically what's happening? But you would like it to leave it at the full 52" and not scale it to the media size?

Hi Scott

Basically but more often its actually to do with banners. We use 54" most time but when Cutting it setup to print area is smaller so banners that are sent just bigger are shrunk down due to the cutting marks Onyx puts on and you don't realise unless you preflight and see the scale is 0.91 or something like that. I will try what you suggest

Thanks
Paul
(This post was last modified: 04-03-2010 07:44 AM by Scott.)
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Offline jonkovach Posted 04-05-2010 - 05:50 AM
Post: #4
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320 Posts
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Onyx Version:
X11
Printer(s):
HP z6100, Mimaki JV33-160, HP Latex 370

You can enable tiling. It still is not what you are looking for, from what I am reading, but it might be better. If you enable tiling, and you have something that is going to print 55" x 100", but only 54" media loaded, it will split the print into two sections. One will be 53" x 100" and the second will be 2" x 100".

Now, that is not what you want to print - but now you can SEE that it is not printing what you want, instead of printing the entire thing, measuring it, and finding you are 3 inches short. Before you let the prints go by hitting 'Print Now', you can scroll through the layout preview and see if it's all one piece, or if you have a section.

Not the greatest solution, but might be helpful.
Jon
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Offline Fingers Posted 04-06-2010 - 09:20 AM
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Onyx Version:
7.3.2
Printer(s):
Hp5000, HP5500, Mimaki JV3

Hi Paul, If I'm understanding what you're saying you're sending an image to the queue at 100% scale + marks to find the image is being reduced to fit whatever media is on the machine.. which as far as I can tell, is something you'd NEVER want it to do!

If I RIP a 1m wide roller banner but the machine is loaded with 914mm roller banner, it remains "waiting for media" until a wide enough roll is put on. Are you saying that yours would reprocess the file to fit whatever media you have on the machine? So in my roller banner example, it'd reduce the print to 900 x 1800 or similar giving me a completely useless graphic?

Scott- where's the setting that enable the situation you describe, where ONyx scales the print down to fit the media. In the Quickset setting you outline, if I set "Get Media and Page Size" from printer, and then rip an image too large for what's loaded, it simply waits until I change the media and gives a warning - it still doesn't shrink the print. What use would such a setting be to anyone?

regards,
Craig
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Offline fantasyprints Posted 04-07-2010 - 04:31 AM
Post: #6
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9 Posts
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Onyx Version:
7.3.2
Printer(s):
HP9000, HP5000, HPZ2100

Hi Gary

You are correct. I have setup about setting up media and maximum size 64" like Scott said but I noticed today a banner was sent the wrong way around and Onyx still shrunk down to fit. A lot of times when this happens you can fix but its the ones where it just reduces a little and when you come to apply you find its smaller than it should be.

Previous rips always indicated they have reduced or show an error which is better than reprinting jobs after job

Paul
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Offline jonkovach Posted 04-07-2010 - 04:36 AM
Post: #7
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320 Posts
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Onyx Version:
X11
Printer(s):
HP z6100, Mimaki JV33-160, HP Latex 370

I can't help but think that my answer got glazed over, when in fact it is probably a very useful one... Fingers, you ask where the scaling option is - it will scale when tiling is turned off, just as I was describing. And Paul - if you turn this on, to enable tiling, you may not get exactly what you are looking for, but at least it won't scale it without your knowledge. It is as close as you can come to an alert that Onyx can give in this situation.

Am I missing something here?
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Offline Fingers Posted 04-07-2010 - 05:33 AM
Post: #8
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141 Posts
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Onyx Version:
7.3.2
Printer(s):
Hp5000, HP5500, Mimaki JV3

Hi Jon,

The thing that's confusing me is that no version of Onyx I've used, (from 5 onwards) has ever automatically resized images to fit the media. It would be a useless costly feature in any print shop. Yet here it's being discussed as if it's the normal default way that Onyx works.

Yes if I open an image in preflight, leave tiling off, and try and set the size to larger than the selected media (in preflight), it won't let me, and either crops or rescales, but it's there in front of me to adjust. What Paul seems to be saying is that he can set the image to the correct size in preflight and submit, but if the loaded media is smaller, the RIP rescales the image and processes.

Are you both saying that this is normal in your Onyx setup?
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Offline Scott Posted 04-08-2010 - 05:51 PM
Post: #9
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(04-07-2010 05:33 AM)Fingers Wrote:  Are you both saying that this is normal in your Onyx setup?

I'll double check when I get back to the office, but this has always been normal behavior on my end if you have a media with a smaller roll size specified in a quickset and then drop a file with larger dimensions into the hotfolder for that quickset.

Scott Manwaring / Administrator
OnyxTalk.com - Global Support Community
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Offline jonkovach Posted 04-09-2010 - 09:04 AM
Post: #10
Administrator
320 Posts
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Onyx Version:
X11
Printer(s):
HP z6100, Mimaki JV33-160, HP Latex 370

Yes, I am saying that is a normal workflow. If I have tiling disabled, and I drop an 80" wide image on a 60" wide media, it will shrink it down to fit. If I have tiling enabled, it will tile it to fit.
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Offline Fingers Posted 04-09-2010 - 09:12 AM
Post: #11
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Onyx Version:
7.3.2
Printer(s):
Hp5000, HP5500, Mimaki JV3

Wow - then I'm very lucky that my setup doesn't do that! (although given we hardly ever use Quicksets I'm not totally surprised here - i suspect it's a difference in workflow route.) If you open a file in Preflight, set it to 80" wide (assuming you can do that ie. in preflight you can set the roll width to 80"+ etc) and then submit when the printer is set to 60" media - does it reduce it then, or does it say "waiting for media"?

Can anyone post an example of when having the RIP downscale the image to fit the media would be of any use to anyone? Ever? Seems like a nightmare event to me!
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Offline Scott Posted 04-13-2010 - 06:57 PM
Post: #12
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(04-09-2010 09:12 AM)Fingers Wrote:  Can anyone post an example of when having the RIP downscale the image to fit the media would be of any use to anyone? Ever? Seems like a nightmare event to me!

You are right that it's just a difference in workflow. If I open the files directly and pull into preflight as opposed to using a hotfolder/quickset, I don't experience the issue and it works as you described.

In response to your last question. I can't think it a single example and I have always thought it was an annoying and pointless things. I would rather it just sit "waiting for media" which atleast signals to me to take a look at it. It's too easy to run on autopilot and let something go through to the printer not realizing it scaled it down even just a hair.

Scott Manwaring / Administrator
OnyxTalk.com - Global Support Community
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Offline jonkovach Posted 04-16-2010 - 04:23 AM
Post: #13
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320 Posts
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Onyx Version:
X11
Printer(s):
HP z6100, Mimaki JV33-160, HP Latex 370

Fingers - I'm sorry, I misunderstood. If I submit a file in Preflight, as you described, then try to print on a smaller media - it will in fact say waiting for media. However, in Preflight, if I try to scale it past the roll size it is set up for, it will either tile or shrink it down, depending on my tiling settings.

My fault - completely misunderstood.... somehow!
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Offline daverowland Posted 04-23-2013 - 03:11 AM
Post: #14
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4 Posts
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Onyx Version:
10.1
Printer(s):
L25500, M2050 on Wasatch but tested on Onyx

Just going to back to this.. i am on 10.1 Postershop, this has actually cost us a fair bit and I understand everything above.

Lets say u do have a narrow roll in and the Preview/Preflight is automatically re-sizing, can we NOT have a WARNING box before submit that say's "Warning: Job is scaled press OKAY to continue."

Dave
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Offline jonkovach Posted 05-15-2013 - 11:24 AM
Post: #15
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320 Posts
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Onyx Version:
X11
Printer(s):
HP z6100, Mimaki JV33-160, HP Latex 370

I second that.

He who limps is still walking.
~Stanislaw J. Lec

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