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Profile Download Client

Offline Stefan Vann Posted 05-10-2012 - 08:29 AM
Post: #1
Member
4 Posts
Member

Onyx Version:
10.2.0.227
Printer(s):
L28500

The Profile Download Client was unable to contact the Onyx server today. Called Onyx support and was told the server is down. When I attempted to launch the client an error message reported the communication failure then the system would lock up forcing a hard reboot. Don't attempt to launch this utility while running anything important...
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Offline Stefan Vann Posted 05-11-2012 - 10:12 AM
Post: #2
Member
4 Posts
Member

Onyx Version:
10.2.0.227
Printer(s):
L28500

A further conversation with Onyx tech support suggests the system hang and resulting hard reboot may have corrupted my installation. I can no longer run Media Manager without hanging the system. Backing up my printer and doing a repair installation in hopes I'll be able to create and manage profiles again. Also learned the Onyx profile and printer server is still having issues.
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