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Printer Error

Offline Matt Koegler Posted 07-21-2014 - 07:46 AM
Post: #1
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2 Posts
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Onyx Version:
11
Printer(s):
HP Designjet L26500

We just upgraded to Onyx Thrive 11. Ran smoothly for about 2 months, now all of a sudden it keeps stopping printing when we send to our 2 Rolands (an SC-545 EX and an SJ-1000). Both are older printers. The Onyx file simply says "Printing Error" and kicks the job to the buffered area. No other information is given. Has anyone encountered something like this recently that you were able to resolve? Because we're mystified.
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Offline signdimensions Posted 09-11-2015 - 11:34 AM
Post: #2
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1 Posts
Member

Onyx Version:
Thrive 11.1.2.103
Printer(s):
HP Latex 330

We are currently having this problem as well, it seems random, and happens with a variety of different files. Really frustrating...and haven't found a solution.
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