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Print Data Error

Offline roadragedesigns Posted 12-10-2013 - 12:12 PM
Post: #1
Member
1 Posts
Member

Onyx Version:
Thrive
Printer(s):
Mimaki and HP

I'm having a problem when trying to print files that are over 60" long. The printer will print anywhere between 34" and 54" of the length, and then I receive the message "Print Data Error - Print Aborted". It's happening on three of my printers - two of them are Mimaki JV3 connected by Firewire, and the third is HP26500 connected by USB. I've changed Firewire cables and cards, but I highly doubt it has anything to do with the Firewire because it's also happening on the printer connected with the USB cable. I'm running Windows 7 and Onyx Thrive. Anyone else have this problem? And if you have had the problem, have you been able to fix it? It happens regardless of the file type, and happens with and without a cut routine. Onyx says they've never heard of this problem, but somehow I don't really believe that. Any help would be greatly appreciated!!!
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Offline Paul Winberg Posted 02-14-2014 - 08:43 AM
Post: #2
Member
12 Posts
Member

Onyx Version:
Onyx Thrive 11
Printer(s):
Epson, Mimaki, HP, HP Scitex and Seiko

buy a 1gig network switch and drive the hp with a network cable cat6
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