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pdfs wont rip in Onyx 10

Offline themaninthecage Posted 12-29-2011 - 09:02 AM
Post: #1
Member
1 Posts
Member

Onyx Version:
10
Printer(s):
Mutoh 1204

Hi I am hoping someone can help me. I have just reinstalled Onyx 10 onto my new pc. I used Onyx 10 on my previous pc and everything worked like a dream! However, since my reinstall onto my new pc I cant seem to rip pdf files like I have done previously. Before I would export my file from Signlab as a pdf and that worked fine. I have tried downloading the patch etc but nothing seems to work. The error I am getting is:-

/undefined
-mark-
/10.15SaturdayNight
false
%%[Error:undefined;OffendingCommand:R]%%

I am getting close to pulling my hair out as there seems to be no support available during this festive time and I need to crack on with my print jobs!

Hopefully someone can help me!!
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Offline TRedmer Posted 01-03-2012 - 09:38 AM
Post: #2
Member
13 Posts
Member

Onyx Version:
10.1
Printer(s):
Many

Do you have a font called Saturday Night? It may be corrupted.

Go into Configure RIP > Fonts. Select all, delete. If it's a font issue, that will fix it. I have yet to see a negative effect from doing this in eight years of using the software across ~160 stations.
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Offline RichSweeney Posted 06-13-2012 - 07:57 AM
Post: #3
Member
2 Posts
Member

Onyx Version:
10
Printer(s):
hp 25500

The error has to do with the element in your file called SaturedayNIght. I am assuming it is a link. Try ripping without it, and see if it works. The 2 other tricks I do, is place the pdf in ID and export it back out to a new pdf, or just open it up in AI, and do a save as.
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