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Onyx PrepEdge Pro 7.3.2 Single License

Offline StefTM Posted 05-20-2011 - 04:27 AM
Post: #1
Member
1 Posts
Member

Onyx Version:
7.3.2
Printer(s):
HP

Hi,

We have a single license Onyx PrepEdge Pro 7.3.2 running on a PC (let's call it PC1) next to our HP large printer.

As stated in the Onyx website you can "install PrepEdge Pro on as many machines as you want, however the number of permissions is limited by your hardware key. The key tells the Print Agent how many clients (PrepEdge Pro) can run, receive, and send jobs to your rip software. For example if your key has a 5-client permission, only 5 PrepEdge Pro programs can be running at one time on the network. If somebody launches a 6th PrepEdge Pro program, that 6th instance will start into demo mode...."

Occasionally we needed to run the program from another machine on the same network. Obviously in that case the other PC could not run Onyx in full mode and this was perfectly fine. The secondary PC (or Mac) was using the USB key through the LAN and worked very well for several months.

Three months ago we changed the LAN and domain and since then the PC1 did not recognise the licence and Onyx PrepEdge Pro started running only in demo mode on it, but the secondary computer (Mac) was still able to run Onyx PrepEdge Pro properly, always using the key through the LAN (as the key was always connected to the PC1).

Finally, a new technician arrived and solved the issue on the PC1 but now no secondary PC can recognise the licence through the LAN.

We also need to install a secondary copy on a Windows 7 PC, but we are unable to activate the copy (?!).

The initial installation was done by an Onyx reseller and in my knowledge everything was done properly.

Does anybody know a solution for this?

Many thanks!!

Stef
(This post was last modified: 05-20-2011 06:41 AM by StefTM.)
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Offline Cad Posted 11-05-2011 - 04:01 PM
Post: #2
Member
2 Posts
Member

Onyx Version:
7.3.0
Printer(s):
Epson

Hi
Pls contact me by PM, i will help you. Thanks
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