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Offline & Uninitialized problems

Offline evansjae Posted 10-15-2012 - 06:15 AM
Post: #1
Member
4 Posts
Member

Onyx Version:
6
Printer(s):
Sii ColorPainter 64s

New to onyxtalk and my experience is limited,

I am currently having offline and uninitialized problems in postershop 6. The "on and off online/offline button" is solid grey not black, next to the now "red light button" I am trying to print but until that red is green I am unable to do that. At times when I have the green light and I try to print the software kicks me out and goes to "idle" The files rips fine, but I am totally lost when it comes to troubleshooting with this software.

Please Help,
Jason
(This post was last modified: 10-15-2012 06:23 AM by evansjae.)
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Offline bosdub Posted 10-16-2012 - 08:48 AM
Post: #2
Member
33 Posts
Member

Onyx Version:
11.0.0
Printer(s):
HP-Z6100, HP-10000, & Oce 360GT, HP L26500, L360

Clicking the "onlin/offline" button should put the printer online and ready
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Offline Hotspur Posted 10-16-2012 - 01:52 PM
Post: #3
Frequent Flyer
173 Posts
Frequent Flyer

Onyx Version:
To Infinity & Beyond
Printer(s):
HPZ Latex UV Mutoh Canon Summa

Can you explain "kicks me out"? Does the rip crash - or does the job drop down into the buffered area at the bottom when you hit print?

If it is the latter then you might not have a connection to your printer. From memory these printers are USB? might be worth checking your printer has its USB driver installed & is not being blocked by Antivirus etc.
(This post was last modified: 10-16-2012 01:56 PM by Hotspur.)
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Offline evansjae Posted 08-06-2013 - 10:07 AM
Post: #4
Member
4 Posts
Member

Onyx Version:
6
Printer(s):
Sii ColorPainter 64s

I have a little more experience with my situation here at the airport, still getting offline message after a power outage. Let me share some info. that I have learned.


1. The version I'm working with is Onyx Postershop 6.
2. The driver connection is a scsi connection.
3. Computer operation system is Windows XP.

The problem is still the same any help is highly appreciated.

Thanks

Jason
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Offline evansjae Posted 08-06-2013 - 11:50 AM
Post: #5
Member
4 Posts
Member

Onyx Version:
6
Printer(s):
Sii ColorPainter 64s

I am specifically getting "Error 23 Cannot Initialize Printer"?
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