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Help with print and cut using Onyx Cut Server

Offline JoshRasi Posted 11-24-2012 - 12:52 AM
Post: #1
Member
1 Posts
Member

Onyx Version:
10
Printer(s):
HP25500

Hey anyone that can help please,

I have just installed a HP25500 and a Roland Camm-1Pro (GX-640)
Software: Corel Draw X4 and Onyx 10.
My Cutter is connected via USB.
Printer connected by cross over network cable.

The printer is running fine (printing only) and the plotter is runing fine if I'm just using Corel (not print and cut)

When I print the rego marks from Onyx they are fine but then once the print has finished the file doesn't go into the CUT-Server to be cut. (I saw this work when I was testing the machine before I purchased it)

When I open the Cut-Server I select my cutter from the list and nothing happens.

Any help with this would be great.

Thanks
Josh
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Offline Ryan-SBT-York Posted 01-30-2013 - 01:40 PM
Post: #2
Member
11 Posts
Member

Onyx Version:
10.1.0.54
Printer(s):
HP Scitex FB500

Does the file have the Cut Path setup properly? Or better yet, how are you setting up the file to be cut contoured?
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Offline Sioux Signs Posted 08-07-2014 - 08:09 AM
Post: #3
Member
2 Posts
Member

Onyx Version:
Thrive11
Printer(s):
hp26500

I have hp 26500, Graphtec FC8600, Onyx Thrive 11 and Corel X6. I have done many jobs trying to use the CutContour and it is 100% Magenta etc. In Corel Draw X6 I have it on top layer and I do it with generate tile outlines selected in ONYX, with CutContour selected from the PDF file menu when opened, have done it with EPS files all postscript stuff. I can't list all the choices and boxes selected that I have tried. The cutter is on the USB port. I have cut vinyl with Cut Master 3 from Corel Draw.

Please, does anyone know from this what to do? I have lost tons of money, material, customers and so on. Very frustrated and sad. Is this task supposed to be so miserable and frustrating? I have read many messages around from others who share this frustration with what seems to be an ONYX to CutServer block. The sales people from the supplier and ONYX etc. did not mention this situation and have not helped. The hp prints from ONYX very well usually.

Some people seem to have success with cutserver. I would like to join them somehow. I know it is probably something my fault, but is it unreasonably difficult to find the fix? Please and thanks for any help that may be offered.
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Offline Hotspur Posted 08-07-2014 - 11:07 AM
Post: #4
Frequent Flyer
173 Posts
Frequent Flyer

Onyx Version:
To Infinity & Beyond
Printer(s):
HPZ Latex UV Mutoh Canon Summa

Hi have you downloaded and followed the advice on the Onyx whitepaper?

http://www.onyxgfx.com/wp-content/upload...Server.pdf

Also one of your issues below sounds like you might be selecting the wrong cutter family in the rip but the right one in Cutserver.

This often happens with Summas - there are three choices in the ripqueue for three different cutter families (summacut etc) and if you choose the wrong one here it won't appear in your cutserver - you need to match the cutter family in the rip with the actual cutter model in cutserver.
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Offline Sioux Signs Posted 12-01-2014 - 01:48 PM
Post: #5
Member
2 Posts
Member

Onyx Version:
Thrive11
Printer(s):
hp26500

Thanks for the reply. Just got back to this forum. Still working on it though. Very, very ... annoying as the salesperson from E and G made it look so easy to do and wishy washy on questions, and I was trying to improve my shop and this is one very expensive lesson to not be so gullible and check out their fast talking sales pitch. Actually they chased me for months and I finally bit the bullet and thought Onyx etc would do the trick. Along with all the other things to deal with as a small shop in a small town this one is a big headache and disappointment. Onyx support is a joke also.
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