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Custom pages sizes changing to A0

Offline Print 4 Andy Posted 12-16-2015 - 06:00 AM
Post: #1
2 Posts

Onyx Version:
Canon IPF8400 x 3

Hi there,
I originally posted this in 'Thrive' but thought it might get more views here so here goes:
I am having a really strange problem with page sizes.
I need to change the roll length from 600" to 1200"
Firstly I did this through manage printers using a custom page size but when it prints to the IPF8400 a warning comes up and the page size displayed on the printer's lcd says A0
So I had a look on the web and fount Scott's post
This successfully changed the standard 42" roll length to 1200" but I get exactly the same error when printing in. It definitely changes the size as the image was cropped.
Any help appreciated.
PS. Using Thrive 12 with Canon IPF8400
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