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"Configure Printer" with z6100 in Onyx crashes

Fri, 03 Sep 2010 15:53:21 -0400

I've been running Onyx 7.3.2.16 with an HP DesignJet z6100 and it has been fine other than some PDF issues.

Yesterday, when I tried to modify some medias and modes for the z6100, it started crashing. Since then, I have reinstalled Onyx including the latest patch and reinstalled the printer several times. I tried to install the printer from the latest driver from Onyx, but Install Printer doesn't recognize the file, so I've reinstalled it from an old printer install file.

I can get the printer to run, but I need to configure quick sets and media options, but every time I select "Configure Printer", Onyx crashes. I've restarted everything, too.

Any ideas?

Thanks!

Time keeping software?

Fri, 03 Sep 2010 15:09:08 -0400

Hi all,

Just wondering what other printshops/prepress operations use for time keeping? We do it the old fashioned way here - on paper, with a pen - but wondering if there is any really nice (and EASY to use) software out there that is made for doing this kind of thing?

All we track is the customer name, job number, and time spent. There are other operation codes, but we typically slug all our art time under one operation. Simple is easy, and it takes less time than breaking out scanning, retouching, setup, color matching, etc....

Thanks!
Jon

MEdia Manager Crash

Fri, 27 Aug 2010 14:11:23 -0400

When want to view the gamut report for my White Ink profile media manager just crashes... why is this anyone?????

Need to ask a favour..

Thu, 26 Aug 2010 05:05:09 -0400

I'm still running v.7.1.0.40 of Production House, not upgraded yet at this one just about works ok & I didn't want to run into unexpected problems meaning our production had to stop.

We've just got a Truepress Jet 1600UV-F Flatbed (AKA Mimaki JFX 1631) - running with Flexi Inks .. run via Rasterlink on a seperate workstation.

The flat bed is going to take a lot of the work away from the other machines.. direct to substrate. This means Onyx is going to be used less often & gives me a chance to upgrade with less worry about it not being right straight away.

What I do need to make sure of, is that my current profiles will import into the new version without any issues.. as if I do need to output work via onyx & the profiles wont install, I won't have time to create new ones (I'm not that quick at it - still a profiling rookie )

I wondered if there was someone that had the latest version (not beta) of the rip, that runs any of these; Mimaki JV3 160s Ultra, HP Designjet 5000 (DYE) or Epson Stylus Pro 9600 (Ultrachrome).. & whether they would be willing to test that our profiles will install ok.

If there is someone with the correct printers & someone willing to help I'd really appreciate it!

I can provide OML's or prninst's on request - I won't send a profile I can get through profile download client.

EDIT - just noticed v.X10 is out! Unless that is a free upgrade (doubtfull), then its the last full release of v.7 that I am interested in.

Cheers,

Chris @ SWCL.

EDIT2

Just checked & X10 is £4000!! - I'm only looking for v7.3.2

Onyx X10 Uninstaller

Thu, 26 Aug 2010 02:06:41 -0400

Hi All!

After installing X10 in the wrong folder I ran the uninstaller to correct my mistake.
The fault I made: typing "\Onyx X10" behind the path line while browsing to my DGS_APPS folder.
The uninstaller had removed the entire content of my DGS_APPS folder. So my Onyx732, PrepEDGE, Monaco, Gretag, ProCut folder where gone also.

And I always thought Marco was joking about the "Del *.PST" and "Remove \disk0\partition0\" thing!

CU
Jelle

A bug in X10

Wed, 25 Aug 2010 16:13:30 -0400

http://correctcolor.org/cccommentary/?p=150

Hallo vanuit Nederland

Wed, 25 Aug 2010 00:45:44 -0400

Hi there!
My name is Jelle Krijnders. I started with large format inkjet in 1999 at a reseller of Epson, HP and ColorSpan.
Up till the Displaymaker Mach12 I always thought ColorSpan made great printers. But after installing 20 Mach12 machines and pulling 18 back, I stopped believing the Americans really went to the Moon! Reaching it ok... but also comming back???
Never when you engineer a printer that bad! Must have been Pixar+HP Marketing!!!
The last few years I work as a pre-sales consultant at an other reseller with a lot of HP, Seiko, Mutoh and Océ printers.
I hope to find anwsers here a bit quicker than at Onyx Support and offcourse helping others out with, for instance, Océ Arizona+Onyx problems.
CU
Jelle

Mimaki JF-1631 ResScaleAdjust

Tue, 24 Aug 2010 16:16:02 -0400

Hi All!
I'm trying to get a Mimaki JF-1631 working with Onyx 732.
In the media XML data (at the media section) there is a part like this:

What does it do exactly?
Does it only effect scaling or does it also effects banding?
It looks like a printer specific feature to me but it isn't in the MediaManager to set...
Thanx for any help or advice!!!
Jelle

X10 PDF settings

Thu, 19 Aug 2010 08:58:34 -0400

I just (finally) upgraded to X10. I can't believe it took me this long.
I have a white paper from Onyx, listing their ideal file settings for PDFs. This is from 7.3.2, but I wondered if anyone could comment on this, let me know if these are the settings they are using, or if you have any better settings that work better?
I am creating PDFs out of everything - Illustrator, InDesign, CorelDraw, etc....

• PDF/X-4 if available. If not, PDF version 1.6
• Embed your images. (I'm not going to do THIS). TIFF are recommended.
• Images greater than 150ppi, but smaller than 600ppi
• Use 8-bit images, not 16-bit.

etc.... etc.... I guess my biggest question is - what PDF version to use? The highest possible? Or version 1.6?

Thanks,
Jon

PDFs with Photoshop layered images

Thu, 12 Aug 2010 19:00:07 -0400

Hello all,

We have been having an issue with PDFs that have layered Photoshop PSD files in them. The color comes out overly saturated.

When we flatten the PSD and re-save the PDF the color looks fine.

I have changed/disabled the CCADL, FIXSPOTTRANS, FIXIMAGETRNS, and other setting to no avail. We are running 7.3.2 on both of our Oce LightJet printers.

This problem never happened in previous versions up to 7.3. I would hate to downgrade as all the other fixes/patches have addressed other issues we have had.

Does anyone have any other suggestions?

Thanks.

Mimaki JV5-320 Win 7 64-bit and X10 failing

Mon, 09 Aug 2010 09:20:10 -0400

Hi all,

Does anyone has experience with the above mentioned combination?

The printer connects properly, it communicates and it even starts printing. But after a given amount of data it stops and starts waiting for data. X10 gives a printing error. The second print you send doesn't work at all, only resinstalling the Prninst will connect the printer again, but trying to print results in the same error.

Any idea?

Profiling HP45500

Fri, 06 Aug 2010 06:01:29 -0400

Hello,

We are currently using a HP5500 printing pdf files on a polymeric gloss paper using a custom profile set within the printer. Our pdf files are in rgb format and get vibrant high quality colours which we have been very happy with, IE bright cyan, hot pinks and bright yellows... etc...

We are now switching to a HP45500 printing on a pvc material and cannot reproduce anything like the colours achieved on our existing setup.

We have tried various profiles within onyx, as well as tweaking colours in the preflight but are not getting even close.

I would really appreciate anyone who could point us in the right direction.

Thanks in advance.

Photoshop Files + white ink+ arizona 350 gt

Thu, 05 Aug 2010 14:37:44 -0400

Using Prod House 7.

Make a spot channel in photoshop and save as psd or tiff or psb and send files to RIP
when ripped and begin printing the cmyk data seems to get all broken in some of my shadows areas like the ink isnt mixing well...

while i send my psd or psbs to print it fails at 99% as well when sending to the printer..
I had heard there was a bug with Onyx regarding this... looking for any updates regarding this issue...

When I send illustrator files everything is all good... but i need to use photoshop for gradient and blurred characteristics to be printed white that cant be reproduced in illustrator...

dunno if this is confusing...
hopefully not...

Nested files + Contour

Wed, 04 Aug 2010 08:40:02 -0400

So we have about 100 files with there own contour cut paths and want to nest them on 1 large print which i can do..

BUT

I want Onyx to recognize the cut paths and put the "Cut File" in a specified place.

I cant seem to figure how to redirect the file path to where I want.

ANY HELP!!!

Setting up scratch disks on new computer

Thu, 29 Jul 2010 11:27:41 -0400

-New computer has four harddrives and two Quad core processors.
-I am running three printers and will be upgrading to ProductionHouse soon so I have two RIPs.
-Currently the hard drives are set up as:
OS
Scratch
Printer 1
Printer 2

Right now ONYX is installed on the "Scratch" disk, and the "Work" folders for all of the printers live there as well...
How should I set-up my input/output folders so that I get the most out of the multiple hard drives?

My source files come from my designer and live on the main server, so I never drag anything into any sort of "input" folder right now -- should I change that?

When I do upgrade the ProductionHouse, is there a way to make the RIPS use different processors, or will they do that already?

Thanks!

x10 Tiling Issues

Wed, 28 Jul 2010 19:55:53 -0400

Hi Guys First time user, we have an issue on a HPL65500 sometimes when we send a tiling job the first tile prints ok yet the next one only prints a small portion of next tile .Any Ideas?we are running X10
Thanks Paul

Launch Failure (Postershop 6.5)

Wed, 28 Jul 2010 19:14:35 -0400

We are suddenly, after years of trouble free operation, generating a consistent crash on application launch. The error references the psfonts folder, which is empty. Specefic error message references the psrip\psfonts folder, and references an invalid path, invalid directory defined in config file.

Is there perhaps some 'magic' function in Onyx that serves to reset the application, similar to the F8 in CorelDRAW, or the 'Clear Preferences' app with FlexiSIGN? Thanks in advance.

John

Loud clicking on z6100

Tue, 27 Jul 2010 10:18:38 -0400

I know this is kind of an odd question... but has anyone ever heard a loud clicking - kind of sounds like something is breaking, but nothing is broken... it's on the right side of the reel that feeds the paper into the printer. It's loud... sometimes a few in a row, then it goes away. Only happens when it's printing.

I wish it would just break so I could get it fixed.... I can't even tell what's making the noise.

Thanks,
Jon

postershop 6.5 & hpz6100

Mon, 26 Jul 2010 23:24:44 -0400

I have recently purchased a HP Designjet Z6100 and would like to print from Postershop 6.5 , does it support the Z6100? and if so where would I find the printer install files ? I;m currently running a HP 5500 from 6.5 and it supports two printers. Do I need to upgrade to version 7 to run the Z6100?

Regards John

Oce Arizona 350 GT white ink profiling

Thu, 22 Jul 2010 09:57:51 -0400

So because the profiling software in Onyx is really good i have no issues with standard profiling..

Where I am an issue is creating new White Ink Profiles for my Arizona 350 GT.. seems like my 3/4 tones and some midtones are all muddled and gross...

Any start to finish suggestions???

Using i1 device for reading with iO table